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When two businesses show up side by side on Google Maps, people call the one with more reviews and better stars. Every agency ranking in Tirana has between 20 and 100. Here is how to get yours without cheating.
In your Google Business Profile, open "Ask for reviews". Google gives you a short link that opens the review box directly. That link is the whole trick: every extra tap you ask a customer to make loses half of them.
Ask while the customer is still happy, not a week later. A short WhatsApp message works best: thank them, say one review helps a small business a lot, paste the link. Nothing more.
For a shop or a restaurant, print the link as a QR code and put it where people pay. For a service business, send it the moment the job is finished.
Reply to every review, including the bad ones. A calm, short answer to a complaint persuades the next reader more than ten perfect reviews do, because it shows somebody is there.
Never buy reviews, never write them yourself, and never offer a discount in exchange for five stars. Google removes fake reviews in bulk and can suspend the whole profile, and a suspended profile takes weeks to come back.
Do not ask only the customers you know are happy while hiding the link from everyone else. Ask everybody; a real mix of reviews is what Google and customers both trust.
Send us your business name on WhatsApp and you get a free page back within two days: what customers see when they search for you, and what to fix first.
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