From Instagram messages to a jewellery shop that answers for her

Before

An Instagram account and a lot of direct messages. Every customer asked the price, the material and how to order, and every answer had to be typed by hand, one message at a time.

What we built

1. A shop where every piece shows its price, with honest sale prices: the old price crossed out.
2. The material written on every piece, from 925 silver to 18K gold-plated steel, so nobody has to ask.
3. One-step ordering: name, phone, address, and pay when it arrives. No account, no card.
4. Sizes as buttons, plus ring and bracelet size guides customers can follow at home.
5. A simple panel she runs from her phone: add a piece with a photo, change prices, put things on sale, see new orders.
6. Albanian and English, delivery to Kosovo, and order emails for her and for her customers.